Terms & Conditions

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Please read these Terms & Conditions carefully before placing an order or using any part of the Fitlifthub website. By accessing our website or completing a purchase, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, please do not use our website or services.

1. Agreement to Terms

These Terms & Conditions ("Terms") form a legally binding agreement between you ("Customer," "you," or "your") and Fitlifthub ("we," "us," or "our"), the owner and operator of fitlifthub.com.

By browsing our website, creating an account, or placing an order, you agree to these Terms in full. These Terms apply to all purchases, interactions, and use of our website and services, and supersede any prior agreements or understandings.

2. Eligibility

To use our website and purchase our products, you must:

• Be at least 18 years of age, or have the consent of a parent or legal guardian.
• Provide accurate, truthful, and complete information when creating an account or placing an order.
• Reside in a country to which we ship and offer service.
• Not be prohibited from receiving our products under applicable law.

We reserve the right to refuse service, cancel orders, or close accounts at our discretion, including in cases of suspected fraud, misuse, or violation of these Terms.

3. Account Responsibility

When you create an account with Fitlifthub, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Notifying us immediately at support@fitlifthub.com if you suspect unauthorised access to your account.

We are not responsible for any loss or damage arising from your failure to keep your account details secure.

4. Products & Pricing

We make every effort to display product descriptions, images, and specifications as accurately as possible. However:

• Product colors and appearances may vary slightly due to screen display differences.
• We reserve the right to modify, discontinue, or update any product without prior notice.
• All prices are listed in the applicable currency for your region and are subject to change without notice.
• In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price and notify you promptly.

5. Orders & Payment

By placing an order, you are making an offer to purchase the selected products. Your order is only confirmed once we send you an order confirmation email.

• All transactions are processed securely through our payment partners. We do not store full payment card details on our systems.
• You are responsible for ensuring sufficient funds or credit are available at the time of purchase.
• We reserve the right to cancel or refuse any order we believe may be fraudulent or placed in bad faith.
• Any applicable taxes, duties, or customs fees are the customer's responsibility and may apply depending on your location.

6. Shipping & Delivery

We ship to select countries and aim to dispatch orders promptly. Estimated delivery times are provided for reference only.

• Delivery times are estimates and may vary depending on your location and circumstances beyond our control, such as customs delays, carrier disruptions, or adverse weather conditions.
• We are not liable for delays caused by third-party carriers or customs authorities.
• Risk of loss and title for products pass to you upon delivery to the shipping address you provide.
• If your order is lost in transit, please contact us at support@fitlifthub.com and we will work with the carrier to resolve the issue.

For full details, read our Shipping Policy.

7. Returns & Refunds

We offer a flexible return policy based on your location. If you are not satisfied with your purchase, please contact us at support@fitlifthub.com within the applicable return period shown below.

To be eligible for a return:

• Your item must be unused, unworn, and in the same condition as received.
• The item must be in its original packaging with all tags and accessories.
• Refunds are processed once the returned item is inspected and approved, and will be issued to your original payment method.

For full details, read our Return Policy.

8. Intellectual Property

All content on the Fitlifthub website — including but not limited to product images, text, graphics, logos, icons, and overall design — is the exclusive property of Fitlifthub and is protected by applicable copyright, trademark, and intellectual property laws.

• You may not copy, reproduce, distribute, publish, or create derivative works from any content on our website without our express written permission.
• You may not use our brand name, logo, or imagery in any way that suggests endorsement or affiliation without prior authorisation.
• Any unauthorised use may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• Fitlifthub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our products or website.
• Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the amount you paid for the product in question.
• We are not responsible for damages caused by misuse of our products, failure to follow product instructions, or circumstances beyond our reasonable control.

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. While we take every reasonable step to ensure accuracy and quality:

• We make no warranties, express or implied, regarding the uninterrupted or error-free operation of our website.
• We do not warrant that our website is free from viruses or other harmful components — though we take appropriate precautions.
• Fitness and exercise equipment involves inherent physical risk. You are responsible for using our products safely and in accordance with all included instructions and guidelines. We recommend consulting a qualified fitness or medical professional before beginning any new exercise programme.

11. Prohibited Use

You agree not to use our website or services to:

• Engage in any unlawful, fraudulent, or deceptive activity.
• Attempt to gain unauthorised access to any part of our website or systems.
• Interfere with or disrupt the integrity or performance of our website.
• Use automated scripts, bots, or scraping tools to collect data from our website without written permission.
• Resell or commercially exploit products purchased from us without prior written authorisation.

Violation of these restrictions may result in immediate termination of your account and, where applicable, legal action.

12. Privacy

Your privacy is important to us. By using our website and placing an order, you consent to the collection and use of your personal information as described in our Privacy Policy. We collect information solely for the purpose of processing orders, improving our services, and communicating with you. We do not sell or share your personal data with third parties for marketing purposes. For full details, please review our Privacy Policy.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review these Terms periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States (State of Florida), without regard to conflict of law principles.

Any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Miami Beach, Florida. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Frequently Asked Questions

Need Help?

If you have any questions about these Terms & Conditions, or about any aspect of your order, our team is here to help.

Email: support@fitlifthub.com
Business Address:1000 West Ave, Miami Beach, FL 33139, United States