Shipping Policy

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Order Processing Time

All orders from Fitlifthub are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

• You will receive an order confirmation email as soon as your order is placed.
• If we're experiencing a high order volume, processing may be delayed by a few extra days — we'll notify you by email if this affects your order.

Countries We Ship To

Fitlifthub currently ships to the following 16 countries. Don't see yours? Contact us and we'll let you know if it can be added.

Check Your Delivery Estimate

Type your country below to see your standard shipping cost, delivery time, and free shipping eligibility.

Free Shipping Threshold

Any order totaling $100 USD or more (before taxes and after discounts) automatically qualifies for free standard shipping to any of our supported destinations. The free shipping option is applied automatically at checkout — no code needed.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with your tracking number and a link to follow your package the whole way. Please allow 24–48 hours for tracking information to update after you receive this email.

Our Secure Packaging Promise

Gym equipment is a serious investment, and we take the same care in packing your order as we do in selecting it. Every item is:

• Individually wrapped and cushioned to protect against scratches, dents, and impact during transit
• Secured with reinforced, industry-standard packaging materials built for long-distance and international shipping
• Double-checked before dispatch as part of our quality control process

Heavier and bulkier items, such as dumbbell sets and racks, receive extra protective layering and secure bracing to minimize movement during transport.

Customs, Duties & Taxes (International Orders)

Orders shipped outside the United States may be subject to import duties, taxes, and customs fees charged once the shipment reaches your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office before placing your order, as fees vary by country.

Shipping Restrictions

At this time, we're unable to ship to P.O. boxes or APO/FPO addresses. Please provide a complete street address at checkout to avoid delays.

Damaged, Lost, or Missing Packages

If your order arrives damaged, is lost in transit, or doesn't arrive within the estimated delivery window, contact us at support@fitlifthub.com with your order number and, if applicable, photos of the item. We'll work with you right away on a replacement or refund.

Address Accuracy

Please double-check your shipping address before completing your order. Fitlifthub is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible and we'll do our best to correct it before the order ships.

Frequently Asked Questions

Need Help?

Our team is happy to help with any shipping or delivery questions.

Email: support@fitlifthub.com
Business Address:1000 West Ave, Miami Beach, FL 33139, United States